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Learn the structure of the hospitality industry, hotel management concepts, operational budgeting, the basics of food service and more by enrolling in the Hospitality Operations program at the Professional Culinary Academy. This 12-week program combines theoretical knowledge, hands-on learning and on-the-job training in a real-world environment to teach you the skills, techniques and professionalism needed to succeed in the hospitality field. Learn more about our hotel operations courses by calling us at 716-831-7801.

Hospitality Operations: 600 Hours

The Hospitality Operations program provides a hands-on approach to learning, so you can develop the skills you’ll use on a daily basis as a front desk agent/guest services agent, supervisor of guest services, or housekeeping supervisor, to name a few. Here are the required courses for the Hospitality Operations program:

  • Hospitality Overview
  • Hospitality Supervision, Leadership and Marketing
  • Front Office Operations
  • NYC Tourism and Concierge Operations
  • Housekeeping & Facilities Operations
  • Food and Beverage Operations and Event Planning
  • Professional Development in Hospitality
  • Externship

As you progress through your courses, you’ll have the support of our faculty and administration, including our job placement department. To help you acquire permanent employment in an entry-level hospitality position, our staff will work with you to develop your résumé and interviewing skills.

Schedule A Tour

If you’re looking for a rewarding career within the hospitality industry, there has never been a better time to learn essential hospitality operations skills, such as front office operations, housekeeping and facilities operations and food and beverage operations, at the Professional Culinary Academy. To visit our New York City or White Plains, NY campus firsthand, schedule a tour today. Flexible schedules and financial aid programs are available for qualified applicants.